If you signed up using your account with a third party as a Payment Method and wish to cancel your membership at any time, including during your trial, you may need to do so through such a third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the service through that third party.
Payments can be refunded provided they comply with our refund policy.
Particularly sections 6 to 9
Please reach us by clicking HERE from your registered email address with the following details to assist you as soon as possible:
A screenshot of the payment on the bank statement.
For payment made through PayPal, please share the Email ID used for PayPal.
For payment made through a Credit Card, please share:
the last 4 digits on the card
the amount paid
the date of payment
You can expect a resolution within 48 hours.