Help with your account

General

• Do we have a Chat Support?
• How do I know what Time Zone My classes are scheduled?
• Where is the Institute located?
• Can I edit profile information such as Age, Gender, Goals etc?
• Unable to login to my account.
• How can I verify my account?

See all 13 articles

Membership & Benefits

• Does Lifetime Membership fee include Toolkit/E-certificate?
• What are the benefits of Lifetime Membership?
• Where do I check my membership status?
• How do I change my membership?
• Can I get a discount on the Lifetime Membership offer?
• How can I extend my Trial?

See all 7 articles

Account / Subscription Cancellation

• When my membership expires / renews?
• What is a CVC/CVV number?
• How do I cancel the subscription that was purchased using a third party payment method?
• How can I reactivate my account if my subscription is cancelled?
• How do I delete my account?
• How do I cancel my trial or subscription or membership?

Billing & Payments

• Is my Payment Information safe with you?
• Why my Credit/Debit Card has been declined?
• Why did I get a charge of $0.50 or equivalent to that?
• How to view my current subscription plan?
• How do I know my billing cycle?
• How can I change/update the payment method or Credit card?

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Voucher Registrations

• What happens if my voucher/coupon code gets expired?
• How can I access my course after the successful voucher redemption?
• How to register redeeming a voucher/coupon code?