Attending Classes
How do I enrol or unlock module 2 of a course?
Module 2 gets automatically unlocked once you complete watching all the module 1 lessons. You can start module 2 by clicking on the “Continue to Module 2” option shown on the course page. You can follow the same steps to enrol for modules 3 and 4 as ...
Where can I find the Starter Pack?
The Starter Pack is uploaded on the course page under the Resources section in your account. You can download it immediately right after the registration is complete. The other course materials(Printable webinar slides and notes) can be downloaded at ...
Why is my lesson video not playing?
Please follow the below-troubleshooting steps if you are facing any issues in playing the videos: Please use Google Chrome/Firefox browser with flash player installed and check. To ensure you have no issues, please clear your cookies and cache in ...
Why are there no courses in my account?
If you do not see any course under the "My Course" tab, you may have deleted the courses which you had added before. This might have also occurred due to the database migration if you had previously enrolled in on-demand or old courses, which might ...
What should I do if I have problem accessing the videos in a web browser/PC?
Some users may have trouble streaming/viewing class videos. This may be a simple issue with your web browser. Try loading the video on different web browsers, for example, Chrome/ Firefox/ Safari, etc. This is a step process to follow until the issue ...
How do I access the class/lesson videos?
All the classes are pre-recorded videos and are made available to view in your Member's area once you enrol in a course. You will have access to course videos for as long as you have access to your account. You can access the recording under the ...
Where and when are the classes held?
All our lessons are pre-recorded and you can access them online on scheduled days. There is no physical classroom training conducted. You can watch the class on the scheduled days by clicking on the "Watch Now" option on the course page in your ...
Is there a restriction on how many times I can view the course videos?
Absolutely not. You can watch the lesson videos as many times as you like whilst you have an active subscription. Once you log in, go to your course page and click on the "Content" section and then, click on the "Play" button on the video to watch.
Can I download the lesson videos?
The course videos are only available to stream with an active internet connection and these are not downloadable due to copyright issues. However, there is no restriction on watching the videos any number of times as long as you have access to your ...
How long will I have access to the course videos?
You will have access to the course videos as long as you are an active subscribed member of Upskillist. If you experience any issues accessing the videos, please do not hesitate to contact our dedicated Customer Support at "support@upskillist.com"
No response/answer during class?
Currently, there is no option to ask questions or get answers while watching lessons. You can reach out to our course experts at support@upskillist.com if you need an answer to any of your questions related to course content.
What is the Toolkit/Course Material and how can I download it?
The Toolkits are a great resource for extra background information. They include support materials, background information, slides from the class, and summary notes. All are provided in PDF format which can be downloaded and saved on your device for ...
Is Toolkit/Course Material mandatory to complete a course?
It is not mandatory to complete any course. The Toolkit is an optional extra, a sunroof which is very helpful. We have a proven record of students getting high grades with the assessments when offline learning is involved. The Toolkit includes: ...
Whom do I contact with course content related questions?
If you have course-specific questions, please write to us at "support@upskillist.com" and we will have them answered by our course experts. We remain available as a point of support and assistance even after the classes have concluded.
How can I add multiple courses?
If you are on active membership, you can register for multiple courses from the course page. Select the Browse option on your dashboard to enrol in a new course. If there is any issue adding multiple courses, contact our dedicated Customer Support at ...
What is the duration of a lesson?
Each lesson duration is of approximately 15-45 minutes. A professional Diploma has 4 modules and each module has 8 classes/lessons. The short courses have 2-3 modules where the micro courses have just 1 module. The duration may be longer or shorter ...
What is the "Watch Now" feature?
Watch Now enables you to access a lesson so that you do not need to wait for a specific schedule. This feature is enabled when you enrol in a course. You just need to click on the "Watch Now" button to start watching the lesson anytime you want. When ...
How can I study at my own pace, unlock the lessons without waiting for the schedule?
All the lessons of all our courses are enabled with the WATCH NOW feature, which allows you to watch the lessons at any time according to your own preference. Please note it is required to watch the complete lesson video without skipping any part of ...
How the courses work?
Each Professional Diploma course has four modules. The short courses have 2 or 3 modules and micro courses have just 1 module. Each module is made of 8 classes. Each class duration is of 15-45 minutes. To experience an environment similar to a ...